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Privacy Policy

Who we are:

Our website address is

What personal data we collect and why we collect it:

Order Information

If you are one of our online customers, then we will store personal information, including your name, phone number, email address, and address for at least a year. You can send us a request if you ever want this information deleted but rest assured it is kept secure and only used for your convenience when placing orders in the future.

Product Reviews

If you have left a product review and used your name this will be stored in our system along with your email address however only your name will be visible on the website. You can send us a request if you would like one removed or edited at a later date.


When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

This website uses a contact form so you can get in contact with us about our products, shop or an order. This means we collect your name, email address and the information and store this data as long as is needed.


Cookies are a piece of code that allows us to report on a user's behaviour on a website.

By using our website, you accept to us using cookies; however, you can turn off cookies on this website in your browser.

Cookies don't store personal information that can identify you and simply give you a pseudonymous user ID.

You can opt-out of Google Analytics data collection with the Google Analytics Opt-out Browser Add-on.

You may also wish to refer to this website for additional information about disabling cookies from your browser:

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

When someone visits we use Google Analytics a third party to collect standard internet log information and details of your visitor behaviour. We do this to find out how many pages a person visits, which pages perform best and other critical verticals that help us to improve continuously.

This never logs personal information such as your name or anything that can be used to identify you.


We use Paypal as our payment processor, and as such, they will store your customer and order information indefinitely or for as long as legally required. This includes your name and potentially your email address. Everything is stored securely, and any payment details are encrypted.


We use MailChimp for our mailing list, and this service also uses cookies to help us determine things like the open rate of emails we send out and the number of clicks on links in our emails.

We only collect your email address and use this service to keep you up to date with new content we are sharing and services we recommend.

Facebook Pixel

Conversion tracking helps us measure the return on investment of Facebook Ads by reporting on the actions people take after visiting this website after clicking on an ad.

We create pixels that track website conversions, add them to the pages of our website where the conversions will happen, and then track these conversions back to ads that are running on Facebook.

No personal information is contained in or collected as a result of using these cookies or pixels.


We take your privacy seriously and want to celebrate GDPR because we believe it is good for business.

While the implications of GDPR are still not 100% clear, we are doing everything in our power to make sure we comply and go beyond to ensure our visitors are satisfied with the user experience and their privacy when using the website.

Access to your personal information

Under GDPR the data subject (you) has the right to access and amend any of the personal data being stored.

As such, you can contact us at any time to request information on your data and request it's removal from our systems.

How do we use your information?

Google Analytics collects anonymous information that helps us understand how our website is performing. This allows us to see which pages people spend the most or least time on.

As you can imagine, this information is highly valuable to us in helping us to craft the best possible experience for our readers continually.

If you sign up for our email newsletter, then all we collect is the email address you provide and the IP address.

We use this information to keep you up to date with any new content we are sharing on our website and to send the occasional marketing message when we have something to promote.

Please keep in mind we have never promoted anything we don't use ourselves.

Do we exchange information with others?

We do not share or sell your personal data to other organizations for commercial purposes, except to provide the products or services you've requested, when we have your permission or if we need to comply with law enforcement authorities.

Other than the data controllers we use, which are all listed above, we will never share your personal information with any third-parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Customers information will be shared with Paypal, our payment processor and gateway.

If you join our mailing list and newsletter your email address will be shared with MailChimp who handles our email management system.

Visitors' IP addresses are anonymized, and so no private information is shared when you are merely browsing this website. The only time is when you process a transaction or submit a contact form or sign up form.

Contact information

Name: Gemma Ramage



30 Bore Street



WS13 6LL